It can vary from no screen and sound problems to connectivity issues. In this guide, we’ll show you LG TV troubleshooting methods for the most common issues in LG TV models, as experienced by many users. Read this guide to learn more.
Most Common LG Smart TV Problems and Their Fixes
Like other smart TVs, LG TV is not foolproof and will have problems occasionally. Below, we’ll show LG smart TV trouble shooting methods for the most common problems experienced by many LG TV users. Depending on your issue, go over the list below and follow its corresponding fix.
1 Most Common LG Smart TV Problems and Their Fixes1.1 Problem #1: LG TV Not Connecting to Wi-Fi1.1.1 Method #1: Power Cycle Your LG TV and Wi-Fi Router1.1.2 Method #2: Move Your Smart TV Closer to the Router1.1.3 Method #3: Update your LG TV’s Firmware1.2 Problem #2: LG TV Unresponsive to Remote1.3 Problem #3: Inconsistent TV Colors1.4 Problem #4: TV Screen Has Horizontal or Vertical Bars1.5 Problem #5: LG TV With Sound But No Picture1.5.1 Method #1: Check All Cable Connections1.5.2 Method #2: Power Cycle Your LG TV1.5.3 Method #3: Perform a Picture Test1.6 Problem #6: LG TV HDMI Not Working1.7 Problem #7: LG TV Cannot Connect to AirPlay Device2 Final Thoughts
Problem #1: LG TV Not Connecting to Wi-Fi
This problem occurs when your LG TV cannot connect to your Wi-Fi network. It’s caused by various factors, including a bug, weak Wi-Fi signal, or outdated firmware. To fix your LG TV when it won’t connect to Wi-Fi, follow the methods below:
Method #1: Power Cycle Your LG TV and Wi-Fi Router
Method #2: Move Your Smart TV Closer to the Router
Your LG TV must be close to the router to have a stable Wi-Fi connection. Avoid interferences that might cause signal disruptions between your TV and router. If possible, use your LG TV in the same room as your router.
Method #3: Update your LG TV’s Firmware
Problem #2: LG TV Unresponsive to Remote
One of the most common issues with LG TVs is their remote when the TV becomes unresponsive to its commands. You can first try replacing its batteries with a new pair and check if it now works. If only some of its buttons are not working, you can try re-pairing your LG Magic Remote to your LG TV. To do this, follow the steps below:
Problem #3: Inconsistent TV Colors
You can experience this problem once your LG TV begins to trip off instantly, followed by a popping sound. Then, you’ll see inconsistent TV colors on the screen. This problem might be caused by a faulty power supply or a broken capacitor. To get this fixed, it’s best to schedule a repair from LG Support, especially when it’s still covered by warranty.
Problem #4: TV Screen Has Horizontal or Vertical Bars
This issue is common to LG TVs with broken display panels and, sometimes, weak signal strength when viewing free Live TV from your local TV station. To fix this, use a new TV antenna or opt for local cable TV subscriptions. You can also try online streaming services from your desired streaming app. Once your LG TV has a broken display panel, contact LG Support to get it fixed.
Problem #5: LG TV With Sound But No Picture
Another common problem with LG TVs is when your TV has sound but displays no picture. It might be caused by a temporary bug, loose cable connections, or an LCD backlight issue. To fix this problem, proceed to the methods below:
Method #1: Check All Cable Connections
You might not see any image displayed on your LG TV once its HDMI cables are not connected properly. First, turn off your LG TV and unplug the HDMI and other video-related cables on the TV. Check if all cables are in good condition, including the ports. Then, plug all cables firmly and turn on your TV. See if any picture is displayed on the screen.
Method #2: Power Cycle Your LG TV
Method #3: Perform a Picture Test
Problem #6: LG TV HDMI Not Working
This is a common issue with LG OLED smart TVs with HDMI 2.1 ports. You might face this issue when your HDMI device is not recognized by your LG TV or your LG TV yields low-quality HDMI output. To fix this, you’ll need to update the LG TV’s firmware to the latest version. Here’s how to do it:
Problem #7: LG TV Cannot Connect to AirPlay Device
LG TV is one of the few smart TVs with superb AirPlay support. However, you might face issues connecting your AirPlay device to your LG TV. To fix this, ensure that AirPlay is enabled on your LG TV. Here’s how you can do this: Also, try connecting your AirPlay device and LG TV to the same Wi-Fi network and keep them at a close distance to avoid weak signals. We also have an article if you decide to reset your LG TV to factory settings and start over.
Final Thoughts
LG TVs are one of the most dependable and cost-effective smart TVs today. You can choose between various TV models, display types, and sizes. Most of their TVs have built-in smart features and are compatible with most smart assistants and streaming apps. However, you might face minor issues with your LG TV once in a while. Hopefully, this guide helps you to fix the most common problems on LG TVs. Once these troubleshooting methods don’t work, contact LG Support for further assistance.
